GunsBet Terms and Conditions

Welcome to GunsBet. These Terms and Conditions govern your access to and use of our website, gunsbet.com, and all services, games, and promotions we provide. By creating an account with GunsBet, playing GunsBet casino games, or claiming any GunsBet casino bonus, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, you must not use our services.

Who We Are

GunsBet is owned and operated by Novatrix SRL, a company registered under the laws of Costa Rica, registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We operate under a licence issued by the Tobique Gaming Commission, e-gaming licence No. 0000002. Should a dispute arise that we cannot resolve directly, we participate in alternative dispute resolution through EGIS, operating under Tobique Gaming Commission regulations, reachable at [email protected], with arbitration seated in Costa Rica.

The official language of our site is English, and in the event of any discrepancy between the English version of these terms and a translated version, the English text prevails. We offer our platform in several locales, including English, German, Finnish, Norwegian, and Canadian English and French versions, though our interface references additional languages on our About Us page.

Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register a GunsBet account. We require one account per person, household, IP address, and device, and we reserve the right to suspend or close any duplicate accounts we identify. We do not permit real-money play from residents of a number of jurisdictions, including Germany's neighbouring restricted markets, the United States, United Kingdom, Netherlands, Belgium, France, and several others listed in our full restricted countries policy. If you access our services in breach of these restrictions, you will not be entitled to any refunds or withdrawals, and we reserve the right to void your winnings.

We also note that players from Sweden are not eligible for any bonuses, promotions, VIP programmes, or loyalty point exchanges, even where account registration itself is permitted.

Your GunsBet Account

When you register with GunsBet, you must provide accurate, current, and complete information. We may request verification documents at any time, including a government-issued photo ID, proof of address, and proof of ownership of your payment method, all in Latin or Cyrillic script; otherwise, we may require video verification while you hold your ID. We take responsible gaming seriously and encourage you to set deposit limits and self-exclusion tools where needed.

We strictly prohibit the use of VPNs or any other method intended to bypass our geographic restrictions. If we detect such activity, we may confiscate winnings and close your account without further notice.

Currencies and Payments

Our internal operating currency is EUR. We accept a wide range of currencies, including EUR, USD, AUD, CAD, NOK, PLN, NZD, INR, ZAR, JPY, KRW, BRL, VND, and several cryptocurrencies such as ETH, DOGE, BCH, LTC, USDT, and XRP. Please note that your account currency can only be changed once the first stage of our welcome bonus has been completed, and we do not support conversion between crypto and fiat balances.

Minimum deposits generally start at EUR 20 or the equivalent, with lower thresholds for certain methods such as Siru Mobile. Minimum withdrawals start at EUR 30 across most payment channels, though specific methods such as PaysafeCard, bank transfer, and Norwegian bank transfer carry different thresholds. We apply daily, weekly, and monthly withdrawal limits depending on your currency, and each deposit must be wagered three times before related funds become eligible for withdrawal. Progressive jackpot wins are always paid in full and do not count toward these limits.

Bonuses and Promotions

We offer a generous GunsBet welcome bonus package of up to 335% across your first three deposits, plus 310 free spins, alongside a GunsBet casino bonus code system for each stage. We also run a Wednesday free spins offer, a Friday reload bonus, and a daily Lucky Cylinder wheel, each requiring the welcome package to have been used first. Anyone searching for a GunsBet no deposit bonus, GunsBet sign up bonus, or GunsBet casino bonus codes should check our current promotions page, as offers and their associated GunsBet promo code values change periodically.

All bonus funds are governed by general wagering rules we apply across our platform:

• We cap the maximum bet permitted while wagering a bonus at EUR 5
• We set bonus validity at 14 days unless a specific offer states otherwise
• We limit the maximum win derived from bonus funds to EUR 10,000
• We allow only one active bonus per account at any time
• We automatically cancel a bonus once its tied balance falls to EUR 0.05 or below
• We apply reduced contribution rates of 5% to roulette, poker, and live games, and 100% to most slots

We define bonus abuse as a pattern where bonus value reaches 70% of deposits across five to nine consecutive deposits, or 50% across ten or more deposits, and we reserve the right to adjust or revoke bonuses where such patterns occur.

Games and Providers

Through GunsBet, we provide access to over 8,500 slots and roughly 70 live dealer tables, sourced from more than 100 providers including Pragmatic Play, Evolution, NetEnt, Betsoft, and many others. Our live casino features blackjack, baccarat, roulette, and game shows, while our Originals section includes in-house titles such as Chicken Road and Plinko. We note that certain providers, including NetEnt, Play'n GO, Pragmatic Play, and Amatic, carry their own jurisdictional restrictions that apply independently of our general country limitations.

Withdrawals and Pending Reviews

We process withdrawal requests only once verification is complete, and we may require a phone call as part of this process. If we are unable to reach you by phone or e-mail within two weeks of your withdrawal request, we will lock your account and cancel the pending withdrawal. Once approved, we aim to process your payout within 72 hours, with e-wallets, crypto, and several other methods typically credited instantly, while card and bank transfers may take one to three business days.

Our Right to Amend These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational, or commercial changes. We encourage you to review this page periodically, as continued use of your GunsBet account after any update constitutes your acceptance of the revised terms. Material changes affecting bonus terms, payment limits, or eligibility will be reflected here as soon as practicable.

Contact Us

If you have questions about these terms, your GunsBet account, or any transaction, our support team is available 24/7 via live chat and e-mail at [email protected]. We do not currently offer telephone support, but we aim to respond to all enquiries promptly through our contact form and live chat channels.